Please note that many tubers are shipped dormant (without a visible eye) particularly during the early shipping periods of March & early April.
We guarantee all of our tubers, and any tuber that doesn’t sprout will be replaced. However, this guarantee does not include damage that occurs in the customer’s garden due to pest, or environmental factors. Therefore, it is important for the customer to document the condition of the tubers on arrival and before planting out as both pictures will be required for a replacement.
Any tuber that is planted outdoors in garden soil or in a pot before the tuber has broken dormancy and produced an eye or sprout, cannot be guaranteed. This is simply because there are too many factors that can affect the tuber. Pests such as slugs and snails readily eat the newly formed eyes, rodents nibble tubers causing them to rot, and environmental conditions such as excessive heat or overwatering can stunt growth or kill young plants. These conditions are the responsibility of the customer to control.
We recommend that all tubers are started indoors so that eyes/sprouts are visible before planting out. This enables the customer to have more control over the success of the dahlia.
Customers with multiple varieties will also learn that different varieties sprout at different speeds and patience is required with some more than others.
If a tuber still hasn’t produced an eye by early June, then please contact us promptly via email and we can get a replacement sprouted and shipped in time for the current growing season.
If a tuber does not grow true to variety, please email us with images and a replacement or store credit can be arranged for the following season.
Any other concerns with tubers or plants should be emailed to us with images by October 1st of the growing year to help us resolve any issues and arrange credit or replacements for the following season.
Our farm is a breeding farm that is not open to the public, and where new varieties are bred and evaluated. Therefore we have very strict handling and care procedures to ensure the health of our crops.
Copyright © 2018 Bonny Blooms LLC - All Rights Reserved.