Contact information
Contact Information
Bonny Blooms is a single-person, breeder-direct dahlia farm.
Website chat is the only method of customer support. Every conversation is automatically linked to your order, allowing us to provide accurate assistance and maintain a complete record of your purchase.
We do not provide customer support by:
- Telephone
- Any other social media platform
Messages sent through these channels are not monitored for customer service, may not receive a response, and do not establish a support record.
During our annual shipping season, website chat is reserved for order-related issues only. Questions regarding shipping dates, delivery estimates, or general dahlia growing advice may not receive a response until shipping has concluded so that all available time can be devoted to packing and shipping customer orders.
We appreciate your patience and understanding. Limiting communication to a single support channel allows us to spend less time managing messages and more time breeding, growing, and shipping healthy dahlia tubers.
Need help with an order? Please use the website chat and include your order number whenever possible.