Shipping policy
Shipping Policy
Dahlia Tuber Shipping
All dahlia tubers are shipped directly from Bonny Blooms using USPS Priority Mail during our annual shipping season.
Bonny Blooms is a single-person, breeder-direct operation. Orders are shipped only when weather and transit conditions are suitable, as determined solely by Bonny Blooms. We do not offer early shipping, combine orders, or accommodate requested shipping dates.
During the shipping season, our focus is packing and shipping orders. We are unable to provide individual shipping estimates or respond to inquiries regarding shipping dates.
Weather Delays
Shipping may be delayed whenever weather or transit conditions could compromise tuber quality. Our goal is to deliver tubers in the best possible condition rather than on a specific date.
Shipping Damage
If your package arrives with significant shipping damage, please contact us through website chat within 24 hours of delivery and include photographs of both the packaging and the tubers.
Claims are reviewed on a case-by-case basis. Where appropriate, we may offer a replacement, store credit, or another reasonable resolution at our sole discretion.
Returns
Due to the seasonal and perishable nature of dahlia tubers, all sales are final except as provided under our Tuber Guarantee.
For information regarding viability, blind tubers, incorrect varieties, and guarantee claims, please refer to our Tuber Guarantee.
Additional Policies
This Shipping Policy forms part of our Purchase Terms & Conditions and Terms of Service.